vvx3 Terms & Conditions
Please read these terms carefully before using the vvx3 platform. This document defines your rights and responsibilities.
Introduction & Table of Contents
This document is a legal agreement between vvx3 and its users. By opening an account or using the platform's services, you are considered to have accepted all of these terms. Please read each clause in full.
Table of Contents
These terms and conditions have been written in Bengali. In the event of any interpretive dispute, the Bengali version shall be considered final.
Eligibility & Age Requirements
Clause 1 — User Eligibility
To access services on the vvx3 platform, the following conditions must be met:
- You must be at least 21 years of age. This platform is only for those aged 21 and above.
- You must be able to manage your account entirely of your own free will and independently.
- You must not be located in any area where online gaming or betting is legally prohibited.
- A person may only operate one account. Holding multiple accounts is strictly prohibited.
- All information you provide must be true, accurate and complete.
If anyone under 21 opens an account or uses the platform, that account will be closed immediately and all deposited funds may be forfeited.
Account Registration & Management
Clause 2 — Opening an Account
When opening an account at vvx3, you must provide accurate personal information. We reserve the right to verify identity at any time. Please keep the following in mind:
- The email address or phone number provided at registration must be valid — it will be used for future communication and verification.
- Keep your account password confidential. Sharing your password with anyone is risky and may compromise the security of your account.
- Transferring, selling or lending your account to another person is strictly prohibited.
- vvx3 recommends two-factor authentication to protect your account.
Clause 3 — Identity Verification (KYC)
vvx3 reserves the right to verify a user's identity when required. The following documents may be requested during the verification process:
- A scanned copy of your National ID (NID) or passport.
- A utility bill or bank statement as proof of address.
- Documents proving ownership of the payment method used.
Withdrawals may be temporarily suspended until verification is complete. This is a necessary step to ensure user security.
Deposit & Withdrawal Rules
Clause 4 — Depositing Funds
The following methods are accepted for depositing funds at vvx3: bKash, Nagad, Rocket, Upay and bank transfer (including major commercial banks such as Dutch-Bangla Bank, BRAC Bank and Islami Bank).
- Minimum deposit amount: ৳100 (for each method).
- Deposited funds must come from the user's own account. Third-party payments are not accepted.
- Deposit processing is generally instant. If there is a delay due to technical reasons, please contact the support team.
- vvx3 reserves the right to verify any suspicious or unusual deposits.
Clause 5 — Withdrawing Funds
The following conditions apply to withdrawals:
- Minimum withdrawal amount: ৳1,000.
- Standard withdrawal processing time: 5–30 minutes.
- Withdrawals may only be made using the same method used for the deposit, unless otherwise approved.
- Winnings derived from bonuses cannot be withdrawn until the bonus wagering requirement has been met.
- Withdrawals may be temporarily suspended while an active verification process is ongoing.
If a withdrawal is declined, the vvx3 support team will inform the user of the reason and guide them toward a resolution.
Bonus & Promotion Terms
Clause 6 — Welcome Bonus
vvx3 offers a welcome bonus for new members. A 120% bonus is given on the first deposit, up to a maximum of ৳20,000.
- Example: Deposit ৳1,000 and receive a ৳1,200 bonus — total balance will be ৳2,200.
- Another example: Deposit ৳34,000 and receive the maximum bonus of ৳20,000 — total balance will be ৳54,000.
- Before withdrawing the bonus, the wagering requirement must be met: you must wager 25 times the bonus amount using only the bonus funds.
- Wagering example: If you receive a ৳1,200 bonus, you must place a total of ৳30,000 in bets (on the bonus funds only; the deposit is not included).
Clause 7 — VIP Program
vvx3's VIP program has four tiers. Weekly cashback is provided at each tier:
- Bronze: Up to 0.4% cashback per week.
- Silver: Up to 0.8% cashback per week.
- Gold: Up to 1.1% cashback per week.
- Platinum: Up to 1.5% cashback per week.
You can advance to higher tiers through regular active play. Each tier comes with special benefits and priority support.
Clause 8 — General Bonus Policy
- Bonus offers apply only to eligible accounts.
- Multiple accounts from the same household or the same IP address cannot claim bonuses.
- Failure to comply with bonus terms may result in the bonus being cancelled.
- vvx3 reserves the right to modify or cancel any bonus offer.
- Bonuses cannot be converted to cash until the wagering requirement is fulfilled.
Gameplay Rules
Clause 9 — Game Usage Rules
Slots, live casino, sports betting and other games are available on the vvx3 platform. The following rules apply to the use of these games:
- Each game has its own rules — you should read them carefully before playing.
- Winnings or results arising from a technical error may be considered void.
- Any manipulation of game results or use of unauthorised software will result in account closure.
- For sports betting, if an event is cancelled, the staked amount will be refunded.
- If a connection is lost during a game session, the result saved on the server will be considered final.
Clause 10 — Prohibited Activities
The following activities are strictly prohibited on the vvx3 platform:
- Abusing bonuses or attempting to circumvent bonus terms.
- Playing using automated bots or scripts.
- Hacking or attempting to gain unauthorised access to the platform's systems.
- Money laundering or suspicious financial transactions.
- Harassing or defrauding other users.
- Opening or operating an account using false information.
Security & Fraud Prevention
Clause 11 — Platform Security
vvx3 uses SSL encryption technology to protect users' personal and financial information. We are committed to operating a safe and reliable platform. To ensure your security:
- If you notice any suspicious activity, notify the support team immediately.
- Change your password regularly and use a strong password.
- Remember to log out after logging in from an unfamiliar device.
- Stay alert to phishing links or fake vvx3 websites.
Clause 12 — Fraud Detection
vvx3 actively operates fraud detection systems. If suspicious activity is detected on an account:
- The account may be temporarily suspended.
- The user will be asked to complete additional identity verification.
- Relevant authorities may be notified if necessary.
Compliance with anti-money laundering (AML) regulations is an essential policy of vvx3.
Responsible Gambling Policy
Clause 13 — Responsible Gaming
vvx3 believes that gaming should be an enjoyable form of entertainment, not a burden. We are committed to promoting a responsible gaming culture.
- Set your own limits — we provide the option to set deposit limits, loss limits and session time limits.
- If you notice signs of problem gambling, make use of the self-exclusion option to voluntarily suspend your account.
- Do not play with borrowed money or someone else's funds.
- Do not play while in a vulnerable mental state (such as under the influence of alcohol or feeling distressed).
For more information, visit our Responsible Gaming page.
Privacy & Data Protection
Clause 14 — Personal Data Handling
vvx3 handles users' personal data with the highest level of confidentiality. The purposes for collecting data are:
- Account verification and security assurance.
- Transaction processing and prevention of money laundering.
- Providing personalized services and promotions.
- Compliance with legal and regulatory obligations.
To learn more about sharing information with third parties, please read our Privacy Policy.
Account Suspension and Cancellation Policy
Section 15 — Reasons for Account Closure
vvx3 may temporarily suspend or permanently close an account under the following circumstances:
- Violation of any clause of these Terms and Conditions.
- Providing false identity or information.
- Evidence of fraudulent or suspicious financial activity.
- Confirmed to be under 21 years of age.
- Evidence of operating multiple accounts.
- Engaging in malicious activity against the platform.
Section 16 — Voluntary Account Closure by User
If you wish to close your account yourself, please contact the support team. Before closing your account:
- Withdraw all eligible balance.
- Any active bonuses or wagering will be cancelled.
- Processing a closure request may take 24–72 hours.
Limitation of Liability
Section 17 — Liability Limits
vvx3 is not responsible for:
- Any loss caused by internet connection interruptions.
- Issues arising from faults in third-party software or services.
- Loss caused by the user's own negligence or error.
- Cancellation of a game session due to unexpected technical disruption.
vvx3 reserves the right to correct or cancel winnings that were incorrectly displayed due to a technical error.
Section 18 — Dispute Resolution
In the event of any dispute or complaint:
- First contact the support team — via live chat or email at [email protected].
- The maximum time limit for submitting a complaint is within 30 days of the incident.
- vvx3's decision will be considered final and binding, unless an alternative resolution path is pursued.
Policy on Changes to Terms
Section 19 — Amendments and Updates
vvx3 reserves the right to change these Terms and Conditions at any time. Regarding changes:
- Users will be notified of significant changes via email or platform notifications.
- Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
- If you do not agree with the updated terms, you will have the option to close your account.
It is recommended to visit this page regularly for the latest Terms and Conditions.
Contact and Support
If you have any questions about these Terms and Conditions or need assistance, please contact us.
Section 20 — Support Contact
The vvx3 support team is available seven days a week, 24 hours a day, in both Bengali and English.
- Live Chat: Direct 24/7 support through the platform.
- Email: [email protected]
We are ready to assist with any matter related to terms, accounts, payments, or gaming.
Secure Platform
vvx3 is a secure and reliable platform operating with SSL encryption and a fair play policy. Your funds and information are fully protected.